Hospitality Care is Quality Care
Hospitality Care is Quality Care
REHABWORKS METHODOLOGY
Our cohesive mission is to align talent such as yourself to a purpose-driven organization dedicated to redefining care through empathy and excellence. Our methodology is guided by a uniquely patient-centric approach that sets us apart in the healthcare industry. Our hospitality trademark, “Customer service in healthcare,” represents our commitment to exceptional service, ensuring that our patients feel seen, heard, and understood at all times.
Central to our approach is the Hospitality Care™ model. This model involves a deep understanding of the ‘whole person,’ beyond their physical ailments. It’s about getting to know our patients as individuals and building communication strategies that resonate with them personally. Our therapists are trained in practical, actionable strategies, such as careful word choice, empathy, and sensitive messaging, to build trust and rapport with our patients. BE ACCOMMODATING WHEN POSSIBLE. Example, seeing patients if they arrive at the wrong time, try not to turn them away.
Our facilities are designed to promote healing and comfort, with a spa-like ambiance that sets us apart from traditional clinical environments.
Rapid Recovery Systems. We have high-end technology that helps to accelerate the healing process.
Our therapists teach the importance of proper posture and ergonomics, as we believe it’s a critical aspect of patient health often overlooked in therapy. We are committed to re-educating our patients about these principles, as poor posture and ergonomics are common causes of physical deterioration.
Our Exercise and Strength regimen is focused on Cross Training. This skilled training eliminates redundancy so the body is forced to adapt in balance, strength and stability. Explain why CROSS TRAINING is the preferred method of conditioning, CT is life, so mix it up!
How our model best applies to service codes: (Example doesn’t pertain to general weakness and disease patients)
Neuro Re-education-97112: “Retrain the Brain ”, Posture corrections, regain pelvic and cervical neutral in sitting/standing/walking, protraction stretches, PNF stepping patterns, proprioceptive education, ergonomics. “GET TO THE ROOT CAUSE!”
Manual Techniques-97140: PROM/Stretching, Mobilization, and STM.
Home Management Training/HEP-97535: All exercises you wish to have carryover to independence, which should be a good part of your treatment
Unattended/Untimed Code Use: ES/Bemer Microcurrent 97014 or G0283 (Medicare), GameReady 97016 can be billed while you have moved onto other duties